Sales Policy for EliteJewelCraft Shop

Effective Date: January 2, 2025

At EliteJewelCraft Shop, we are committed to providing our customers with exceptional service and high-quality jewelry. This Sales Policy outlines the terms and conditions that apply to your purchases.

Pricing and Payment

  • All prices listed on our website are in USD and are subject to change without notice.
  • We accept major payment methods, including credit cards, debit cards, and online payment platforms.
  • Payment must be completed at checkout. Orders will not be processed until payment is received.

Order Processing

  • Orders are processed within 1-3 business days, excluding weekends and holidays.
  • You will receive an email confirmation with your order details upon successful payment.

Shipping and Delivery

  • We offer shipping within the United States and select international locations. Shipping fees are calculated at checkout.
  • Delivery times vary depending on your location and shipping method. Estimated delivery dates will be provided at checkout.
  • EliteJewelCraft Shop is not responsible for delays caused by shipping carriers or customs.

Product Availability

  • All products are subject to availability. In the event an item is out of stock, we will notify you promptly and provide options for replacement, backorder, or refund.

Warranty

  • Our products come with a limited warranty covering defects in materials and craftsmanship.
  • The warranty does not cover damage caused by misuse, improper handling, or unauthorized repairs.

Cancellations and Modifications

  • Orders can be canceled or modified within 24 hours of placement by contacting us at contact@elitejewelcraft.com or (804) 478-4671.
  • After 24 hours, changes may not be possible as the order will be processed.

Liability

  • EliteJewelCraft Shop is not liable for any indirect or consequential damages resulting from the use of our products.
  • It is the customer’s responsibility to ensure the proper use and care of purchased items.

Contact Us

For inquiries about our sales policy or assistance with your order, please contact:

Thank you for shopping with EliteJewelCraft Shop! We look forward to serving you.